Frequently Asked Questions (FAQ)

1. What is DSTRCT 7?
DSTRCT 7 is a streetwear brand rooted in biblical principles and values. We create fashion that reflects authenticity, community, and purpose, allowing individuals to express their unique identity through style.

2. What is the Locs collection?
The Locs collection is our inaugural line of sunglasses designed to celebrate diversity and self-expression. Each pair is crafted with care to elevate your style while providing protection for your eyes.

3. What materials are used in the Locs sunglasses?
Our Locs sunglasses are made from high-quality materials that ensure durability and comfort. We prioritize both style and functionality in every piece we create.

4. Are the Locs sunglasses suitable for all face shapes?
Yes! The Locs collection features a variety of styles designed to complement different face shapes and personal styles. We encourage you to explore our range to find the perfect pair for you.

5  How should I care for my sunglasses?
To keep your Locs sunglasses in top condition, we recommend cleaning the lenses with a microfiber cloth and storing them in the protective case provided. Avoid exposing them to extreme temperatures or harsh chemicals.

6. What is your return policy?
We want you to love your purchase! If you’re not completely satisfied, you can return your sunglasses within 30 days of receipt for a full refund or exchange, provided they are in their original condition.

7. Do you offer international shipping?
Currently, we only ship within Australia. Please check our shipping policy for more details on delivery times and rates within the country.

8. How can I stay updated on future collections?
To stay in the loop about our upcoming collections and exclusive offers, subscribe to our newsletter on our website and follow us on our social media channels.

9. How can I contact customer support?
If you have any questions or need assistance, feel free to reach out to our customer support team via the contact form on our website, and we’ll get back to you as soon as possible.

Frequently asked questions
What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.